AI Literacy Training

Help your people use AI well in their everyday work.

Practical training built around the work your people do. Participants learn where AI can help, how to check its output, and how to use it responsibly. Choose an executive briefing, a team boot camp or a longer practitioner program.

Discuss training for your team

What useful AI training should help people do

The pattern is familiar. Here's what separates activity from actual capability.

✕

What Organizations Are Doing

  • ✕

    One-off lunch-and-learns that create buzz but not capability

  • ✕

    Self-paced courses without support to apply the learning

  • ✕

    Tool-specific training without transferable skills

  • ✕

    "Prompt engineering" workshops that miss the strategic picture

  • ✕

    Sending people to conferences and hoping knowledge transfers

✓

What Actually Builds Capability

  • Cohort-based programs with accountability and community

  • Practice-first curriculum applied to real work problems

  • Outcome-tracked progression from literacy to fluency to mastery

  • Strategic framing: when to use AI, when not to, and how to govern it

  • Encoded delivery patterns refined across every cohort

The Platform

Purpose-Built Training Delivery

Every training program runs on the FC5 Platform — a purpose-built delivery system that integrates curriculum, practice environments, assessment, and outcome tracking into a single cohesive experience.

Structured Curriculum

Modular learning paths built from proven components — Seminars for knowledge, Missions for practice, Sprints for application. Each module maps to specific capability outcomes.

Personalization

No two organizations are the same. Curriculum, pacing, examples, and role-specific application labs are tailored to your industry, your team's existing capability, and the learning styles present in the room.

Cohort Community

Learning happens in community. Participants work through challenges together, share discoveries, and hold each other accountable. The cohort becomes a permanent peer network.

Outcome Tracking

Every program produces measurable outcomes — capability assessments, workflow improvements, time savings, quality improvements. We don't guess at impact. We prove it.

Training Tiers

Four Tiers. Choose Your Depth.

Every tier is a complete program. The deeper you go, the more your organization compounds.

Tier 01

Executive Briefing

For C-suite, VPs, and senior leaders

Half Day (4 hours)8–20 participants

Before

Overwhelmed by AI noise. Unsure what's real, what's hype, and what it means for the organization.

After

Aligned leadership with a strategic understanding of AI opportunity, risk, and the decision frameworks to act with confidence.

What's Covered

  • The AI landscape — what's real, what's emerging, what matters for your industry
  • Strategic implications — where AI creates genuine value vs. where it's a distraction
  • Decision frameworks — how to evaluate AI investments, pilots, and vendor claims
  • Governance essentials — the minimum viable framework to move safely and fast
  • Roadmap discussion — prioritized next steps specific to your organization

What You Walk Away With

  • ✓Shared leadership vocabulary for AI decisions
  • ✓A prioritized opportunity map for your organization
  • ✓Clear criteria for evaluating AI initiatives
  • ✓Confidence to lead the conversation, not just follow it
Tier 02

AI Boot Camp

For teams ready to get hands-on with AI immediately

2 Days (intensive)12–25 participants

Before

Curious about AI but using it sporadically or not at all. Can't distinguish useful from gimmick.

After

Confident, capable teams who can integrate AI into their daily work starting the day they leave the room.

What's Covered

  • AI fundamentals — how it works, what it's good at, where it fails (no jargon)
  • Hands-on practice — real work scenarios, not hypotheticals
  • Prompt architecture — consistent, high-quality outputs from day one
  • Workflow integration — identifying the 3–5 highest-leverage AI applications in your actual work
  • Risk and responsibility — when to trust AI, when to verify, and when to say no

What You Walk Away With

  • ✓Team-wide AI fluency and a common operating vocabulary
  • ✓Working AI workflows participants can use immediately
  • ✓Reduced resistance and increased confidence across the team
  • ✓Foundation for deeper capability building
Tier 03

AI Practitioner Program

For knowledge workers and specialists building serious AI capability

5 Days (1 week or spread across 2–3 weeks)10–20 participants

Before

Can use AI for simple tasks. Doesn't know how to redesign workflows or build systematic AI integration.

After

Practitioners who can design, implement, and optimize AI-augmented workflows in their domain — and teach others to do the same.

What's Covered

  • Workflow analysis — mapping processes and identifying high-leverage AI intervention points
  • Multi-step AI workflow design — chain-of-thought, decomposition, orchestration
  • Domain-specific application labs — participants redesign their actual processes
  • Prompt engineering at depth — system prompts, few-shot patterns, output shaping
  • Team playbook development — participants build reusable AI playbooks for their teams

What You Walk Away With

  • ✓Measurable productivity improvements in key workflows
  • ✓Team-level AI playbooks ready for organizational scaling
  • ✓Internal AI champions who can coach and enable peers
  • ✓Documented ROI through workflow improvement metrics
Tier 04Flagship Program

AI Transformation

For organizations committed to comprehensive AI capability across all levels

10 Days (delivered across 4–6 weeks)Multi-cohort — leadership, practitioners, and front-line teams

Before

AI adoption is scattered, ungoverned, and not producing strategic value. No organizational capability framework.

After

Organization-wide AI capability with governance frameworks, trained champions at every level, and shared knowledge that teams can reuse and improve.

What's Covered

  • Executive stream — AI strategy, governance architecture, investment frameworks, change leadership
  • Practitioner stream — Deep workflow redesign, advanced prompt architecture, domain application
  • Team stream — AI fundamentals, practical application, responsible use, personal workflow development
  • Governance design — Decision gates, risk tiers, human-in-the-loop patterns, audit frameworks
  • Knowledge systems — Organizational AI playbooks, pattern libraries, capturing and reusing what the organization learns

What You Walk Away With

  • ✓AI-capable workforce across all levels with role-appropriate depth
  • ✓Governance framework ready for production use
  • ✓Internal champion network that sustains momentum after we leave
  • ✓Organizational AI playbook that compounds with every use

Delivery

Designed Around Your Team's Reality

Your people can't always step away from their work for days at a time. Every program can be delivered in the format that works for your organization.

01

Intensive

Full consecutive days for teams that want maximum immersion and momentum.

02

Distributed

Spread across weeks (e.g., 2 half-days per week) so teams can apply learning in real time between sessions.

03

Blended

Combine live sessions with structured practice missions participants complete in their actual workflow.

04

Multi-cohort

Run multiple groups through the same program on staggered schedules to minimize operational disruption.

Participant Voices

In Their Words

From legal professionals to technologists — what participants say after completing the program.

“The Program struck the perfect balance between strategic experimentation and responsible innovation. I now use AI in my daily practice to accelerate research, streamline routine tasks, and explore new ways of delivering value to clients — without compromising on ethics, quality, human touch or judgment.”

Program Participant

Legal Professional

AI Literacy Program

“The Program didn't just teach me something, it rewired me. It flipped a switch I didn't know existed and showed me what our organization could become if we stopped whispering innovation and started shouting it. The Program was the first experience that made me feel like an innovator, not a passenger. AI is not a tool, it's a superpower.”

Program Participant

IT Professional

AI Literacy Program

“I gained new ways of thinking — especially systems thinking and design thinking — and learned how to use them to identify AI-integration opportunities across an entire workflow. I'm walking away feeling far more prepared to lead my practice group and drive impact that extends well beyond my immediate team.”

Program Participant

Learning & Development Professional

AI Literacy Program

Ready to Build Real AI Capability?

Every training program starts with a conversation about your people, your challenges, and your goals. We'll design the right program for your organization.

Read more feedback from training participants

More feedback from training participants

Feedback from training and consulting across Craig’s career.

“The Program was an eye-opening experience that provided valuable insights into the potential of AI to augment various processes and act as a collaborative partner in our work.”
Program Participant
AI Literacy Program
“Participating in the Program has been a transformative experience. As a professional, I approached AI with both curiosity and caution — but the Program struck the perfect balance between strategic experimentation and responsible innovation. I now use AI in my daily practice to accelerate research, streamline routine tasks, and explore new ways of delivering value to clients — without compromising on ethics, quality, human touch or judgment.”
Legal Professional
AI Literacy Program
“The Program exceeded all expectations! The depth and breadth of the program is truly impressive. Be prepared to think deeply and quickly. Be prepared for learning, doing, building, and collaborating. These two weeks have been life-changing. The Program helped me upgrade my way of thinking, upskill for the age of AI, and empowered me to lead change.”
Operations Professional
AI Literacy Program
“The instructor's passion, energy and knowledge in the full two-week syllabus was uncanny. The ability to blend and drive home the importance of the Human at the center of a great AI Champion was spot on. The Program is truly creating an army of Elite AI Operators that are on the frontlines of creating the future.”
Advisory Professional
AI Literacy Program
“This is an incredible initiative. I leave this intense two-week workshop with a mind full of ideas, a wealth of new knowledge and an excited mindset for what the next few years hold. It is more than just learning how AI works — it is crafting leaders with innovation mindsets, and elevating us to be able to make a difference.”
Risk Advisory Professional
AI Literacy Program
“Amazing program! Having used AI fairly extensively before attending, I was worried this program would be too limited in value for me. I was completely wrong! The training of concepts related to Systems Thinking, Design Thinking, Ethics in AI, and Change Management have opened my eyes on how to organize, plan and pitch AI enhancements. I feel more energized and anxious to get down to work on these workflow enhancements than anything work-related in quite some time.”
Procurement Professional
AI Literacy Program
“The Program has been an eye-opening experience. It's not just about learning how to use AI but about understanding how to adapt, lead, and collaborate in an AI-driven world. It gave me practical tools and a fresh perspective on how AI can transform our work while staying grounded in ethical practices and human connection.”
Assurance Professional
AI Literacy Program
“The Program has revolutionized my learning experience through its innovative approach to professional development. The experience points system adds an exciting gamification element, squad missions promote valuable collaborative learning, and the level progression system provides a clear sense of achievement. It's not just a learning opportunity — it's an opportunity for professional growth, networking, and collaboration.”
Tax Professional
AI Literacy Program
“This journey hasn't just equipped me with technical skills; it's fundamentally shifted my perspective on how we can harmoniously blend human expertise with AI capabilities to deliver exceptional client service while staying true to our core business values.”
Advisory Professional
AI Literacy Program
“This program has been an incredible learning experience. The potential that AI integration has in terms of efficiency, cost/time savings, enhanced learning and development for staff, and the ability to leverage AI to help staff undertake tasks well above their current complexity level has been eye opening. The instructor is an amazing teacher, keeping us all engaged, provoking critical thinking.”
Assurance Professional
AI Literacy Program
“The Program is comprehensive, covering from foundational concepts to advanced techniques. The group and hands-on sessions allowed me to practice what I learned immediately and share experience with members from different service lines. I highly recommend joining the Program to be ready for challenging AI projects and bring innovative contribution to your field.”
Assurance Professional
AI Literacy Program
“The instructor reinforced the importance of using AI to augment our workflows in the exponential age. The frameworks taught — such as Systems Thinking and Mental Models — provided me with immense clarity on how to create a firm-wide strategy. The course also offered a great opportunity to build my internal network across different service lines.”
Advisory Professional
AI Literacy Program
“The Program has transformed the way I approach problems in my professional and personal life. The topics covered allowed me to gain comfort over using AI and new technologies, which I used to be intimidated by. I would recommend this course for anyone who has an interest in using new tools and finding efficient solutions to common problems.”
Assurance Professional
AI Literacy Program
“My journey started as an exciting way to explore AI, but it quickly became a transformative experience. Prompt engineering became a key strength for me, and I saw how collaborating with AI enhanced my projects. I now have the confidence and expertise to support our organization's AI transformation.”
Tax Professional
AI Literacy Program
“I joined the Program to explore AI-driven solutions that could automate my tasks. What I discovered was far more — I found a community of innovators across different service lines, all learning together and inspiring one another. My perspective has broadened beyond my immediate tasks, and I'm now thinking about how to create value by integrating multiple service areas.”
Accounting Professional
AI Literacy Program
“The Program gave me an entirely new perspective on how to approach challenges within my role. The Program introduced me to concepts and tools that make it easier to achieve both efficiency and effectiveness. Overall, this was an extremely valuable experience, and I would recommend it to anyone looking to enhance their skills.”
Finance Professional
AI Literacy Program
“The Program is a well-designed, high-impact experience. What stood out most was its strong human focus — it goes beyond the mechanics of change to emphasize how to lead it with empathy and clarity. It offered both practical tools and meaningful reflection, making it a truly valuable learning journey.”
Tax Professional
AI Literacy Program
“The instructor effectively communicated, demonstrated and facilitated the program. My experience was transformative, where I was able to consider my role in adopting AI technology to improve our ability to deliver value effectively to clients.”
Advisory Professional
AI Literacy Program
“Having the time available to collaborate with a wide range of future leaders on the future of the business has been invigorating and eye opening.”
Advisory Professional
AI Literacy Program
“The Program was an awesome experience. Prior to the course I had been confident with using AI and thought I was aware of most features, however, I learned so much more after completing this course!”
HR Professional
AI Literacy Program
“Eye opening if I had to sum it up. It redefined how I see our current processes and transformed how I view things outside of work as well. After taking this course — especially the session when we broke down workflows — you realize how much AI can be integrated into process and how inefficient our current processes are.”
Advisory Professional
AI Literacy Program
“Really grateful I was able to be a part of the Program. It definitely lived up to the hype and I would recommend anyone given the opportunity takes it. Programs like this are what keep me excited to come to work.”
HR Professional
AI Literacy Program
“I came into the Program having used AI but never fully trusting it. The sessions surprised me in the most positive way. It was less about learning new things and more about re-thinking my entire job. I feel the mentality around AI that I gained in this program is something I will be able to carry with me for the rest of my career if not life.”
Accounting Professional
AI Literacy Program
“The Program was a powerful experience that helped us think boldly about what's possible while staying true to our values. Our team left with stronger alignment, renewed energy, and a shared vision for the future. I would highly recommend the Program to any organization seeking innovative and practical ways to prepare for what's ahead.”
Risk Advisory Professional
AI Literacy Program
“The Program has been incredibly valuable to me. I've realized that not knowing something is no longer a limitation. I've learned practical ways to apply AI in my day-to-day work and discovered new opportunities to improve my performance. In the past, I would spend hours researching to skill up — now we have a digital companion that helps us work exponentially better.”
Advisory Professional
AI Literacy Program
“Literally an eye opener on what we can achieve with AI when properly incorporated in our work.”
Tax Professional
AI Literacy Program
“AI is not a cost, it is a multiplier. It multiplies what our people can do, the speed at which we can deliver, and the value we create for clients. The Program transforms participants into influential change agents who can harness AI to enhance efficiency, creativity, and client value while maintaining ethical standards.”
Tax Professional
AI Literacy Program
“This was such a great mental reset for me. I was getting frustrated with inefficiencies and in the last week I've already designed multiple AI tools to solve some of the issues. I can only imagine what I will be able to do over time. The ideas shared in the course were wonderful.”
Accounting Professional
AI Literacy Program
“This program helped me to understand how AI can be used productively in business environments and reassured me of the human value necessary to use it properly.”
Tax Professional
AI Literacy Program
“The Program was eye opening as it made me start thinking of AI usage not just as a tool to make the current way of doing things easier, but as a tool that can be used to develop new insights and new value creation opportunities.”
Finance Professional
AI Literacy Program
“The Program was an incredible opportunity to truly immerse ourselves in learning about AI. What stood out most was discovering the exponential value that emerges when we combine ourselves as the use case with AI to build solutions for our teams. Equally meaningful was collaborating with colleagues I wouldn't normally work with.”
Advisory Professional
AI Literacy Program
“One of the best courses I've taken in my career. The Program is a thoughtful and inspiring culmination of future-forward thinking, practical AI skills, and team development. I learned way more than just AI skills. A true way to show employees they're valued and empowered to make changes for a better working future!”
Tax Professional
AI Literacy Program
“The Program has been a truly transformational experience. I gained new ways of thinking — especially systems thinking and design thinking — and learned how to use them to identify AI-integration opportunities across an entire workflow. I'm walking away feeling far more prepared to lead my practice group and drive impact that extends well beyond my immediate team.”
Learning & Development Professional
AI Literacy Program
“The Program bridged the gap between understanding AI's technical potential and leading its practical integration into complex advisory work. By grounding AI learning in systems thinking and design thinking, the Program moved me beyond theory into building solutions that create tangible business value.”
HR Professional
AI Literacy Program
“It was fun, engaging, and a massively helpful program. I think it is critical that it continues and more people experience it. I am confident that it will result in a great ROI. It really feels like we've been given super powers.”
Tax Professional
AI Literacy Program
“The Program left me energized, aligned, and genuinely excited about what's possible. It gave me a strategic lens, a concrete roadmap, and the confidence to help drive meaningful change within my practice. This wasn't just a workshop; it was a catalyst.”
Tax Professional
AI Literacy Program
“The Program was a great hands-on experience that showed me how AI can make work smoother, faster, and more meaningful. The sessions were practical, collaborative, and full of insights I could use right away. They helped our team rethink how we work, sparked new ideas, and made innovation feel accessible to everyone.”
Tax Professional
AI Literacy Program
“When I began this journey, I was the person in the room who felt the least confident about AI. Today, I stand transformed — confident, inspired, and genuinely excited about the future. The Program didn't just teach me about AI tools; it fundamentally changed how I view my role as a professional and leader. The tools amplify our existing expertise rather than replace it, and this insight was incredibly liberating.”
Tax Professional
AI Literacy Program
“This course was great — so much more than just learning how to use AI tools. We developed critical thinking skills and learned how to apply professional judgement alongside AI.”
Assurance Professional
AI Literacy Program
“The Program fundamentally changed my approach to AI implementation. Seminars on change management and stakeholder engagement equipped me with methods to address leadership concerns about ROI, navigate team resistance during workflow transitions, and build evidence-based cases for scaling AI tools. Effective AI adoption requires equal attention to technical implementation and human factors.”
Tax Professional
AI Literacy Program
“The Program didn't just teach me something, it rewired me. It flipped a switch I didn't know existed and showed me what our organization could become if we stopped whispering innovation and started shouting it. The Program was the first experience that made me feel like an innovator, not a passenger. AI is not a tool, it's a superpower.”
IT Professional
AI Literacy Program
“This program has been great in familiarizing us with AI — certainly feel a lot more competent and comfortable using AI. Overall, noticing a shift in my approach to solving problems.”
Assurance Professional
AI Literacy Program